takar's Privacy Policy

takarbet.cam (referred to hereinafter as "takar", "we", or "the platform") operates an online gaming and betting service for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you use our website, mobile app, or any other related service, how we use that information, and how we keep it secure.

By creating an account on this platform or starting to use the service, you are agreeing to the terms described in this Policy. takar's full Terms and Conditions supplement this Policy, and both documents should be read together.

Users must be at least 21 years old to use this service. We do not knowingly collect personal information from minors. If we become aware that we hold information belonging to a minor, we will delete it promptly upon being notified.

During account registration and management, we collect the following information:

• Full name and username
• Mobile number and, where applicable, email address
• Date of birth — for age verification
• Identity verification document details (National ID or passport number)
• Mobile banking information provided during deposits and withdrawals (bKash, Nagad, Rocket account numbers)
• Messages and details exchanged when contacting our support team

When you use our platform, technical information is recorded automatically:

• IP address and device identifier information
• Browser type, operating system, and device model
• Login times, session duration, and a list of pages accessed
• Betting and gaming activity logs — for transparency and dispute resolution
• Preference and behavioural data collected through cookies and similar tracking technologies

For identity verification (KYC) or fraud prevention purposes, we may verify additional information through approved third-party service providers. This process is entirely secure and only the minimum necessary information is exchanged.

takar uses collected information for the following legitimate purposes:

• Account management: For registration, login verification, and secure session handling.
• Financial transactions: For processing deposits, completing withdrawals, and maintaining transaction history.
• Identity verification: To prevent access by users under 21 and to stop misuse through multiple accounts.
• Security and fraud prevention: To detect unusual activity and maintain the overall security of the platform.
• Customer support: To provide accurate and prompt assistance via 24/7 live chat and email support.
• Service improvement: To analyse user experience and develop new features and better services.
• Legal compliance: To retain information necessary for complying with applicable laws and regulations.
• Promotional communications: To send bonus and promotion notifications if you have given your consent. You may withdraw this consent at any time.

takar never sells your personal information to third parties. However, limited information may be shared with certain partners as needed to operate the service, such as:

• Payment processing services (bKash, Nagad, Rocket) — only the information necessary to complete a transaction
• Identity verification service providers — for the KYC process
• Technical infrastructure providers — for server hosting and cybersecurity
• Fraud analysis tools — to detect unusual activity

These partners may only use the information for their designated purpose and are contractually bound to uphold takar's privacy standards.

We may be required to disclose information in response to a court order, legal investigation, or a lawful request from authorities. In such cases, we will only provide the information legally required.

In the event of a merger, acquisition, or partial sale of the business, user information may be transferred to the relevant party. In such situations, we will notify users in advance and ensure that the protections in this Privacy Policy are maintained.

takar's website uses cookies and similar technologies. Cookies are small text files stored on your device that help us improve the quality of our service.

We use the following types of cookies:

• Essential cookies: To maintain login sessions and ensure security — the platform cannot function properly without these.
• Functionality cookies: To remember language preferences and personal settings.
• Analytics cookies: To understand which pages are used most, so we can improve them.
• Security cookies: To detect fraud and unauthorised access.

Most cookies can be managed by changing your browser settings. However, disabling essential cookies may affect some core functions of the platform.

We retain your information for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period for legal compliance, dispute resolution, and fraud prevention purposes. Transaction-related information is generally retained for an extended period.

takar uses industry-standard security technology to protect your information:

• SSL encryption — end-to-end protection for all data transmission.
• Secure data storage — sensitive information stored in encrypted form.
• Access controls — only authorised staff can view personal information.
• Regular security audits and vulnerability assessments.
• Two-factor authentication (OTP) — additional protection for login and financial transactions.

In the event of a data breach or security incident, we will promptly notify affected users and take the necessary corrective steps.

As a user of the takar platform, you have the following rights over your own information:

• Right of access: You can request to know what information we hold about you.
• Right to correction: You can request that incorrect or outdated information be corrected.
• Right to deletion: In certain cases you can ask for your information to be deleted, though it may not be possible to delete all information due to legal obligations.
• Right to opt out of promotional communications: You can opt out of marketing messages at any time.
• Data portability: You can request a structured copy of your information.
• Right to object: You can object to certain types of data processing.

To exercise these rights or if you have any questions, please contact our support team. You can also read takar's Responsible Gaming Policy to learn about the tools available to manage your account.

takar strictly prohibits access by anyone under the age of 21. We verify age at registration and may request identity documents where necessary. If a user provides false information about their age, their account will be suspended and all associated transactions will be considered void.

If you are aware that a child or minor is using this platform, please notify our support team immediately. We will investigate the matter without delay and take the necessary action.

To operate the service, your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that the standard of data protection is equivalent to or higher than the standards described in this Policy.

Where information is transferred to a third country, appropriate agreements are made with the relevant service provider to ensure your information remains protected.

takar's platform integrates third-party services such as game provider studios (for example Evolution, Pragmatic Play, PG Soft) and payment services. These parties have their own privacy policies, and takar is not responsible for their collection or use of information.

We recommend that you read the privacy policies of these third-party services before using them.

takar may update this Privacy Policy from time to time. For significant changes, we will post a notice on the platform and/or send a message to your registered mobile number. The "Last updated" date at the top of the Policy will always be kept current.

Continuing to use the platform after an updated Policy is published will be considered acceptance of the new terms. We therefore recommend reviewing this page regularly. To learn more about us, read about takar.

For any questions, requests, or complaints regarding this Privacy Policy or your personal information, please contact us:

• Email: [email protected]
• Live chat: 24/7 direct support — available in both Bengali and English

We maintain strict confidentiality in all communications and aim to respond to your request as quickly as possible. You can also visit our Frequently Asked Questions (FAQ) page for answers to common questions.